What does good customer service mean to you?

What does good customer service mean to you? I know what it does NOT mean to me! Don’t talk over my questions. Don’t start repeating what I have said before I am through talking. Don’t hand me the wrong order. Continue reading What does good customer service mean to you?

Customer Service in 2013.

Customer Service in 2013. Isn’t it amazing in today’s “social media” world, that many companies still think the Press 2, Press 4, Press 1 answering phones is Customer Service! People want to deal with people, not a machine. This is Continue reading Customer Service in 2013.