Personal Umbrella Insurance Explained.

Personal Umbrella Insurance Explained. So many consumers (and some of our clients), make the mis-conception that a personal umbrella policy replaces all other insurance policies. Somehow, the thinking goes that EVERYTHING is now covered by this 1 policy. Noting could Continue reading Personal Umbrella Insurance Explained.

What does good customer service mean to you?

What does good customer service mean to you? I know what it does NOT mean to me! Don’t talk over my questions. Don’t start repeating what I have said before I am through talking. Don’t hand me the wrong order. Continue reading What does good customer service mean to you?

Auto Insurance Exclusion – Delivery Use of Your New York Car!

Every day, people are getting jobs at pizzeria’s and restaurants, delivering food items to homes. This has the potential to be a huge mistake, as almost all auto insurance policies EXCLUDE using your vehicle for delivering. Since that was not Continue reading Auto Insurance Exclusion – Delivery Use of Your New York Car!

Customer Service in 2013.

Customer Service in 2013. Isn’t it amazing in today’s “social media” world, that many companies still think the Press 2, Press 4, Press 1 answering phones is Customer Service! People want to deal with people, not a machine. This is Continue reading Customer Service in 2013.

Who can drive my car with my auto insurance?

Who can drive my car with my auto insurance? Recently, a client of ours let his daughter use the car for shopping. He was unaware that her newly licensed friend was going to have a turn at driving. Well as Continue reading Who can drive my car with my auto insurance?

The 7 Factors That Impact Your Auto Insurance Rates.

“The 7 Factors That Impact Your Auto Insurance Rates.” A Free White Paper By Tom Larsen, licensed insurance broker There are basically 7 factors that all auto insurance companies use to determine what price you’ll pay for coverage. Despite many Continue reading The 7 Factors That Impact Your Auto Insurance Rates.

You may have a broken auto insurance policy.

“You Too Might Have a Broken Insurance Policy” “True stories about our clients Matt, Byron & Adel, who put their house at risk by not knowing the truth about their complete insurance protection.” Williamsville, NY You hear the squawking ads Continue reading You may have a broken auto insurance policy.