Marketing lesson’s learned from other businesses.

Marketing lesson’s learned from other businesses. Why don’t business owner’s learn from other businesses outside their core business? I just stopped in to Panera Bread for coffee, a breakfast sandwich and to write a blog post. Guess what happened? I Continue reading Marketing lesson’s learned from other businesses.

Customer Service in 2013.

Customer Service in 2013. Isn’t it amazing in today’s “social media” world, that many companies still think the Press 2, Press 4, Press 1 answering phones is Customer Service! People want to deal with people, not a machine. This is Continue reading Customer Service in 2013.